Health
care
Contact us 
loading page...
You will be contacted soon.
Health
For over 25 years, TP has been working with the world´s leading providers, payers, medical devices and pharma companies to deliver a personalized, efficient and digital customer experience.
Need help supporting your users? From onboarding and initial set-up, to advanced technical support and even claims management - we provide companies in the areas of diabetes, respiratory diseases and medical imaging, with a superior quality, fully integrated service, that makes it simpler for patients to concentrate on managing their conditions.
+ -
We understand the importance of patient support and adherence to treatment plans. Our offering includes multi-channel patient engagement, information, and education, coaching and counseling, disease management and prevention, and patient access and reimbursement services. With these services, we can help improve patient outcomes and satisfaction, while driving better results. Partner with us to elevate the level of care you provide to your patients and enhance their overall experience.
+ -
TP offers tailored commercial services for the pharmaceutical and medical devices industries. From tele-detailing to fulfillment, our comprehensive solutions leverage all our expertise working with the largest brands in the world. Our expertise includes HCP engagement, commercial med info, AE/PQC identification and reporting, as well as recall and crisis support.
+ -
We offer comprehensive Member and Patient Services that cater to the diverse needs of healthcare providers and payer organizations. If streamlining your operations and providing the best possible experience is your priority, our teams can provide timely and accurate support to your patients at every step of their healthcare journey. Whether it's scheduling appointments, managing patient inquiries, or handling complex issues such as appeals and grievances, we have the expertise and resources to ensure the highest quality of care. In addition, we also offer end-to-end solutions for member acquisition, to help you grow your business and reach new customers, both in corporate and direct-to-consumer segments.
+ -
Our Provider Management solutions are designed to help payer organizations streamline their operations and achieve better results. We can assist in a wide range of areas, including New Provider Registration, Provider Authorization, Provider Data Optimization, Credentialing and Billing management. We can also provide Authorization Adjudication services, that leverage our expertise in the Banking and Financial sector to help you manage the complex process of authorizing services and procedures, ensuring your members receive a quick response for the care they need while minimizing the risk of fraud and abuse.
+ -
With our Revenue Cycle Management solutions, healthcare provider organizations can achieve better results, optimize their operations, and drive long-term success for their organization. We can help you manage your revenue cycle processes efficiently, ensuring that claims are processed quickly and accurately, reducing the risk of denials and delays, and maximizing reimbursement. We can help manage your billing processes effectively, minimizing the risk of errors and ensuring timely payments. Our Claims Follow-up services can help you resolve any issues with claims quickly, reducing the risk of denials and maximizing reimbursement. Additionally, our Self-pay support, Co-pay / excess application and Collections services can help you manage patient payments and optimize your revenue, ensuring that you are maximizing your revenue potential.
+ -
A case study in meeting the complex demands of medical device support, for a company offering an innovative insulin infusion system
›
TP has over 10 years of experience in this field, gained in customer support programs for diabetes medical devices
›
This article looks into the trends, challenges, and technological advancements shaping the future of diabetes care
›
Anthony is an Executive Vice President of Life Sciences at TP, with deep domain expertise in pharmaceuticals. With over 30 years of experience in leading high performing teams, Anthony has a strong track record of delivering solid
approaches to capture innovative opportunities that maximize revenue, and profitability by ensuring project output aligns directly to strategic objectives and company/business unit vision. Over the years, Anthony has won numerous
awards including the prestigious Novartis Pioneer Award.
Manuel Cabral is a Healthcare & Life Sciences professional with experience across a range of areas like Operations Management, Patient Care, Customer Service, Revenue Assurance and Healthcare Analytics. Before joining TP, he worked
as a hospital manager and as a consultant in pharma market research. His main areas of interest are the creation of innovative patient support/care solutions as well as driving efficiency/sustainability through data driven process
optimization.
Richard Bravard is TP in EMEA's Business Development SVP for Healthcare and FMCG sector. He is leading EMEA strategic business development for Major Global clients for the past 22 years. His experience of driving global ITO/BPO transformation
while proposing a consultative approach is providing to our clients a unique journey mixing Digital and Innovative approach. Driving the right changes at the right time for the right reasons to his clients is embedded in his DNA
and perfectly aligned within TP strategy and objectives.
